[Registration FAQ]

 The following section will address the following questions:

1. Can I use my mobile device to register?
2. How much do I have to pay when I register my child?
3. Do I have to pay by Echeck online?
4. When I log in, it is asking me if I want to "Start application." What does this mean?
5. When will I receive my confirmation email?
6. I started to register my campers and was unable to finish. I am now logging back in and the sessions I selected are not in my cart. What happened?
7. My camper has been placed on a waitlist, how does that work?
8. How do I add a roommate/friend for my camper?
9. What if I need to change the week my camper is coming? Is there a cancellation or change fee?
10. When will I receive information about my child's program?

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1. Can I use my mobile device to register?

Yes, you can use your mobile device. However, if you have any issues registering your camper, please do not hesitate to call the camp office at 815.469.2319

2. How much do I have to pay when I register my child?

  • Day Camp | $165 per week is the minimum payment due at registration.
    Balance due on June 1st. Payment reminders will be emailed. Spots will not be held if minimum payment is not made.

  • REZ Camp | payment in full is due at the time of registration. Spots will not be held if payment is not made.
  • SAMs Overnight Camp | payment in full is due at the time of acceptance into the program. 

3. Do I have to pay by Echeck online?

No, you do not have to pay by Echeck. We do accept credit cards (Visa, Mastercard, Discover, and American Express). Echeck is the preferred method of payment. ECheck saves the Camp merchant fees, and paying less in fees helps us to keep the costs of camp low.

4. When I log in, it is asking me if I want to "Start an Application". What does this mean?

 start application

This is the button you will select to actually begin registering for the programs listed in that area.

5. When will I receive my confirmation email?

Confirmation emails are sent immediately to any family who has registered for any session.  This email will include a household statement showing charges and payments towards the fees.

If you have not received a confirmation email, and it has been more than two business days since you registered, please call our office at 815.469.2319 to verify that your camper is registered.

6. I started to register my campers and was unable to finish. I am now logging back in and the sessions I selected are not in my cart. What happened?

This means that your camper is not registered. Minimum payment must be made in order to complete the process. 

If you feel your camper should be in a registered status, please give our office a call at 815.469.2319, and we will be glad to check your account.

7. My camper has been placed on a waitlist, how does that work?

If your camper has been placed on a waitlist, that means the program is filled. The only way a camper can be placed in a program once it is filled is if someone cancels. The office reviews the waitlist every week, and if a spot opens up, the parent of the camper will be called and/or emailed and given the opportunity to register for that spot. Please note, if a message is left, the parent has 24 hours to call and let the office know if they would like the spot before it is offered to another camper.

8. How do I add a roommate/friend for my camper?

Log in using your log-in and password. From the Home Screen, find Summer Camp 2024 and select "View Details". Under the Forms section (top right), select the "Friend Request" for the week in which you need to provide us with names.  In the area provided, you can enter the first and last names of friends that you would like to request for your camper.

Please remember that groups larger than 4 will not be assigned together in order to foster the spirit of making friends.  All requested names must be listed on both registrations.  Friend requests for Day Camp must be of the same age group. Cabin & shelter assignments are emailed out on the Friday prior to the campers session.  

9. What if I need to change the week my camper is coming? Is there a cancellation or change fee?

Yes, all programs and sessions are subject to change or cancellation fees.  Participants who wish to change or cancel must call the office 815.469.2319 no later than 10 days prior to the start of the relevant program in order to receive any refund, less the fees listed below.  Full refund given for documented emergency as long as it is before camp starts.  Campers who leave for any reason during their camp session will not receive a refund.

  • Changes are subject to availability.
  • Changes are subject to a $20 fee.
  • Cancellations are subject to a $40 fee.
  • Programs are subject to cancellation by Camp Manitoqua.  Participants will be notified 10 days prior to the event and given a full refund if the program is canceled.
  • New for summer 2024 - if you cancel before May 1, 2024, your cancellation fee is reduced to $20 per camper per session.

10. When will I receive information about my child's program?

About 3 weeks before your child’s session, we will send out a final program letter with all of the information you need to prepare yourself and your child for camp. Also, shelter newsletters will be emailed the Friday before their session.