[Registration FAQ]

 The following section will address the following questions:

1. Can I use my mobile device to register?
2. How much do I have to pay when I register my child?
3. Do I have to pay by Echeck online?
4. The website says GHRID - what do I do next?
5. When will I receive my confirmation letter?
6. What does it mean when the confirmation letter says my child is enrolled (not confirmed)?
7. My camper has been placed on a waitlist, how does that work?
8. How do I add a roommate/friend for my camper?
9. What if I need to change the week my camper is coming? Is there a cancellation or change fee?
10. When will I receive information about my child's program?

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1. Can I use my mobile device to register?

If you have any issues registering your camper, please do not hesitate to call the camp office at 815.469.2319

2. How much do I have to pay when I register my child?

  • Day Camp | $125 per week is the minimum payment due at registration.
    Balance due on the first of the month in which each week falls 

  • There are no payment plans available for all remaining programs. Full payment must be made upon registration. 

3. Do I have to pay by Echeck online?

No, you do not have to pay by Echeck. We do accept credit cards (Visa, Mastercard, and Discover). Echeck is the preferred method of payment. ECheck saves the Camp merchant fees, and paying less in fees helps us to keep the costs of camp low.

4. What does it mean to enter GHRID?

When registering online, you will see options for entering a Group Registration ID - please push the next button.  

5. When will I receive my confirmation letter?

Approximately two business days after you register or enroll, you will receive a confirmation letter by email that will include your balance due and any payments that have been made and show your camper's registration status.

Any activity on your account (payment or change to program) will generate this letter, so you may receive it more than one time. If you have not received a confirmation letter, and it has been more than three business days since you registered, please call our office at 815.469.2319 to verify that your camper is registered.

6. What does it mean when the confirmation letter says my child is enrolled (not confirmed)?

This means that your camper is not registered and does not have a spot held at camp. The main reason for this is that the minimum required deposit has not been received. In most situations, we need for you to either send in a payment or go online and make a payment towards the programs for which you wish to register your camper. Please note, your camper will be removed after 10 days of being in the enrolled status or if the program fills (whichever comes first).

If you feel your camper should be in a registered status, please give our office a call at 815.469.2319, and we will be glad to check your account.

7. My camper has been placed on a waitlist, how does that work?

If your camper has been placed on a waitlist, that means the program is filled. The only way a camper can be placed in a program once it is filled is if someone cancels, or if the mitigations per the IDPH allow. The office reviews the waitlist every week, and if a spot opens up, the parent of the camper will be called and/or emailed and given the opportunity to register for that spot. Please note, if a message is left, the parent has 24 hours to call and let the office know if they would like the spot before it is offered to another camper.

8. How do I add a roommate/friend for my camper?

Log in using your log-in and password; find the Optional Items on your dashboard. From there you will be able to select ‘cabin/group-mate request.’ In this area, you can enter the first and last names of friends that you would like to request for your camper.

9. What if I need to change the week my camper is coming? Is there a cancellation or change fee?

Yes, all programs and sessions are subject to change or cancellation fees. You must call the office to make any changes or to cancel a program. Changes and cancellations must be requested no later than 10 days* prior to the start of the relevant program in order to receive any refund or change (changes are subject to availability). Full refunds will be given for a documented medical emergency. Registrations are non-transferable.  Otherwise, cancellation refunds are subject to fees withheld, and changes subject to a charge as follows:

 Camp Change Fee  Cancellation Fee 
 Day Camp $10 $25
Encounter Day Camp  $10 $25 
SAMs Day Camp $10  $25 

10. When will I receive information about my child's program?

About 3 weeks before your child’s session, we will send out a final program letter with all of the information you need to prepare yourself and your child for camp. Also, shelter newsletters will be emailed the Friday before their session.

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*Programs are subject to cancellation by Camp Manitoqua. Participants will be notified 10 days prior to the event and given a full refund if the program is canceled due to lack of interest or participants in the program.